Shipping

Trame S.R.L. is an online shop based in Italy. You can find any information regarding shipping times and costs in the section below:

ITALY
Express shipping (1-3 working days) is free throughout Italy with orders over or equal to € 150, below this threshold the shipping cost will be € 10. The order must be placed before 12 to be able to ship it in 24 hours express.
Trame S.R.L. will not be responsible for customs duties or taxes for shipments outside the EU. For all these countries, taxes or customs duties are the responsibility of the customer.
For more information, please contact customer service using the appropriate form, via our mail shop@so-tv.it or by calling the number +39 324 0989909 (on Monday from 3.30 PM to 7.30 PM - from Tuesday to Friday from 9.30 AM to 12.30 AM and from 3.30 PM to 7.30 PM - on Saturday from 9.30 AM to 1.00 PM and from 3.30 PM to 7.30 PM).

ABROAD
The cost of express shipping (1-3 working days) abroad is € 20. The order must be placed within 12 AM to be able to ship it in express 24/48 hours.
Trame S.R.L. will not be responsible for customs duties or taxes for shipments outside the EU. For all these countries, taxes or customs duties are the responsibility of the customer.
For more information, please contact customer service using the appropriate form, via our mail shop@so-tv.it or by calling the number +39 324 0989909 (on Monday from 3.30 PM to 7.30 PM - from Tuesday to Friday from 9.30 AM to 12.30 AM and from 3.30 PM to 7.30 PM - on Saturday from 9.30 AM to 1.00 PM and from 3.30 PM to 7.30 PM).

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